The title is a play on words mimicking the complaint “someone moved my cheeze!” . . .
March 7, 2018
Apogee Institute recently hosted an event highlighting digital customer engagement where panelist from Duke Energy , Jackson EMC, PPL, . . .
February 16, 2018
USA Today recently ran an interesting article about the key questions in Artificial Intelligence (AI) . . .
January 31, 2018
With a proactive and relevant communication strategy utilities can turn an abstract energy bill into a conversation starter . . .
January 18, 2018
Sorting through the Christmas mail, cards in one pile, junk mail and catalogs in another, one piece of apparent junk mail caught my eye. . . .
January 3, 2018
We have finally seen evidence that some are going to take the obvious next step with electric vehicles (EVs) and use them for . . .
December 21, 2017
Columbia Water & Light (CW&L) in Columbia, MO faced a daunting challenge, how do you engage your customers ... . . .
December 6, 2017
As part of American Public Power Association (APPA) webinar, “Using Online Customer Engagement Strategies to Improve Satisfaction . . .
November 29, 2017
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