As states start easing restrictions to limit the spreading of the coronavirus, hopes are soaring that we may get our lives back. . . .
July 2, 2020
It is difficult to imagine any business not affected by the COVID-19 pandemic, and the hardest hit has been those that require working in . . .
June 25, 2020
Residential customers and utilities benefit from varying rate plans. Still, the truth is, many customers don't understand how their utility . . .
June 18, 2020
Utilities using Apogee’s ENVOY proactive messaging platform are seeing extraordinary results. The platform’s communication channels include . . .
May 20, 2020
Are field audits becoming obsolete? Will they become extinct or are they just evolving to a more virtual form? These questions are on the . . .
May 6, 2020
Today’s customers are driving utilities to engage with innovative technologies and evaluating utilities based on how they implement . . .
April 3, 2020
Have you ever gone out in a big group for a meal and, rather than asking for separate checks, all agreed to split the check. Or maybe . . .
February 27, 2020
Why is customer loyalty important to both a regulated and deregulated utility? Loyal customers will support a utility in good times as well . . .
December 10, 2019
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