Residential customers and utilities benefit from varying rate plans. Still, the truth is, many customers don't understand how their utility . . .
June 18, 2020
Blog
Utilities using Apogee’s ENVOY proactive messaging platform are seeing extraordinary results. The platform’s communication channels include . . .
May 20, 2020
Are field audits becoming obsolete? Will they become extinct or are they just evolving to a more virtual form? These questions are on the. . .
May 6, 2020
Today’s customers are driving utilities to engage with innovative technologies and evaluating utilities based on how they implement. . .
April 3, 2020
Have you ever gone out in a big group for a meal and, rather than asking for separate checks, all agreed to split the check. Or maybe. . .
February 27, 2020
Energy
Why is customer loyalty important to both a regulated and deregulated utility? Loyal customers will support a utility in good times as well. . .
December 10, 2019
Customer Engagement
Apogee Interactive recently collaborated with NOVEC (Northern Virginia Electric Cooperative) to present a webinar on strategies. . .
October 24, 2019
In response to the fundamental shift in our power system economics, utilities must redefine their role as energy providers. . . .
October 2, 2019
If you want to learn how to do something well, study those who are most successful at it. Whether it is skiing or running a company, success. . .
September 4, 2019
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