Presentation

Webinar: Call Center Solutions
Presented June 13, 2017 | 2:00 PM Eastern

 

 

 

This 20 minute session will demonstrate tools for customer service representatives. We’ll show you intelligent solutions that will give customers accurate answers to their energy concerns and increase first call resolution. When pared with your Energy Advisor and integrated with your customer’s billing history this becomes a powerful communication tool giving consistent answers across multiple channels.

Enroll to learn more about this application designed to increase customer satisfaction and empower CSRs with the tools they need to succeed.

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