CS WEEK 2023

Digital engagement to help you solve the CX puzzle and

drive customer satisfaction

 

Apogee’s digital customer engagement platform,

especially personalized video messaging, delivers proven results for utilities.

 

     Actual results from a recent IOU pilot deployment:

 

  • +5 Net Promoter Score among those receiving
  • 46% average open and nearly 8% CTR, significantly higher than 2% industry average
  • 60% less likely to call the call center


     Visit Apogee digital engagement experts in booth #1223

 

  • Discuss your customer satisfaction challenges
  • See our new EV Customer Journey solution
  • Watch examples of personalized, relevant video messages
  • Learn how we help you design and execute a digital first strategy
  • Enter to win a remote controlled car

     Puzzled About EV Customer Engagement?

 

The accelerating growth of electric vehicles (EVs) is creating significant challenges and opportunities for electric utilities. Not sure how your utility can minimize risks and take advantage of the opportunities, or how customer engagement drives success?

Stop by our booth to see our new EV Customer Journey digital communications solution!

Request a Demo Now

Request EV Solution Demo


 

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