Our Presenters

Aida Hakirevic is an Associate Director at Navigant Energy practice providing strategic advice and analysis related to emerging technologies and business model trends in the utilities industry with deep expertise in customer experience and digital transformation, process and operational analysis, and customer solutions delivery.

Prior to joining Navigant, Aida was a Senior Manager at Accenture working with large utilities on Customer Service operational performance and solutions delivery, business process transformation leveraging Smart Grid capabilities, customer transformation strategies, and Business Process Outsourcing (BPO).

 Jim Malcom, Chief Financial Officer and EVP of APOGEE Interactive, Inc., brings more than 25 years in corporate finance and accounting to Apogee, which began with the firms KPMG and Ernst & Young in Atlanta. He has held senior posts as chief financial officer, corporate controller, vice president and treasurer for such area companies as Heidelberg USA, LecStar Telecom and Powertel.

Jim is a graduate of the University of Georgia with a bachelor’s and master’s degree in business administration, a certified public accountant, and a chartered global management accountant.