How effective are your low-income programs are you bringing value to your community? Are your implementers using quality products? Are you providing the right solutions to the right customers to achieve the desired results? Or are you struggling to engage multi-family dwellers, renters, and low-income customers?
Increasing participation in low-income programs can be challenging. However, with thorough planning, personalization, and the right communications strategies, utilities can increase customer satisfaction while bringing true value to these communities.
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