Presentation

First Impressions Count… Jones Onslow Welcome Series Case Study

Presented: July 20, 2021

Making a positive first impression is crucial in any business transaction. It sets the tone for continued engagement and will impact relationships moving forward. So, when Jones Onslow EMC added a strategic, automated onboarding process to their communications plan the rewards were inevitable.

Join Apogee and Stephen Goodson, Vice President of Energy Services and Corporate Communication, at Jones Onslow EMC, and for a 30-minute discussion and learn how Goodson implemented a communications strategy that:

• Increased program participation by more than 10%
• Improved staff productivity
• Reduced high bill calls

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