Presentation

Webinar: Presented Sept. 28, 2021
Engaging Customers in Blue Skies or Gray

Join Apogee, Kyle Allwine, Manager Public Relations, for Northern Neck Electric Cooperative and ODEC’s Erin Puryear, Manager-Member Services & Energy Innovation Planning, for a 30 minute session highlighting successful techniques that are helping them streamline their efforts to increase engagement in peak demand response events during hot weather, be proactive with storm communications, and get ahead of high bill calls with educational pre-cooling or pre-heating communications.

We’ll discuss:

• Proactive preparedness
• Freeing up staff during crisis events
• Getting clients engaged before the crisis occurs

Materials for Download

Speaker Bios         Download Presentation    Download Recording

Video Examples

ODEC Beat The Peak Video    Bill Explanation Video