What’s After Home Energy Reports?
Presented: Aug. 27, 2020 – 2:00 PM Eastern – Presenter Bios
Home Energy Reports have served their purpose, but after more than 10 years in use, utilities and customers are wondering, “What’s Next?” How many times can you receive that “same old” paper report comparing your energy use with some statistical norm and expect to have it truly influence behavior?
New fonts and graphics won’t make much difference. Your customers are increasingly comparing you to Amazon, American Express, and their favorite online retailer, airline, etc. These companies are all building strong, ongoing, digital relationships with customers built on convenience, trust, and providing relevant, valuable, and timely information and services.
We’ll focus on:
Additional Videos Shown During the Presentation
Video Bill Explanation with COVID Messaging End of Year Summary TOU Messaging Programmable Thermostat EV Messaging
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