Our Presenters

Susan Gilbert, CEO and Co-Founder, Apogee Interactive, Inc. 

Susan Gilbert is Chief Executive Officer and Co-Founder of Apogee Interactive, Inc. Susan’s life-long interest and passion is energy stewardship through education about wise energy use and energy efficiency — through utility and educational channels. Susan earned her bachelor of science with a major in physics and a minor in mathematics at the University of Kentucky and her masters in curriculum and instruction from the same institution.

Today, she leads the company in delivering best-in-class Internet-based energy analysis and data presentment applications including Energy Advisor Enterprise, Envoy Outbound Communication, EPIC (Energy Platform for Information and Communications), Field Audit Tools, Eco-Stewards, Energy Libraries and a Kid’s Korner energy education website. Through her leadership, the firm, its people, and its products have achieved national recognition for analytical superiority, cutting-edge innovation, and excellence in performance and customer service.


Joel Gilbert, P.E. President, Apogee Interactive, Inc. 

Joel Gilbert, P.E. brings five decades of applying mathematical methods in diverse challenges starting with the design of nuclear high-speed attack submarine power systems under Admiral Rickover for the Navy. From there, as Deputy Director of the New York Hospital Association, Joel developed the predictive algorithms that specified which type of doctors were needed in the ER or on-call depending on weather and yes, the phase of the moon!  He then went on to what most in this industry know him for, modeling cogeneration, peak shaving, and power production systems for large commercial and industrial firms for most of the larger US Investor Owned Utilities. Since founding Apogee in 1993, his analytical skills have been primarily devoted to leveraging technology to help utilities better serve their customers with cutting-edge applications.

Ann Fracas, VP of Business Development, Apogee Interactive, Inc. 

Ann focuses on a consultative ‘customer first’ approach driven by business needs and value. She is a Georgia Tech graduate, having received her Bachelor of Science in Industrial Management with a concentration in Information Systems. She has a passion for developing strong long-term business relationships and finding the right solutions to maximize a client’s investment.

Prior to joining Apogee Interactive, Ann was an enterprise sales executive in the technology and consulting industries. Her career started at Georgia Power in IT and then moved to sales at Adobe, Foxit, and DayNine Consulting Services.



Elizabeth Burroughs, Engagement Manager, Apogee Interactive, Inc.

Elizabeth Burroughs, graduated from Georgia State University in 2013 with a BBA in Marketing. Her professional background includes experience with strategic marketing campaigns. As Engagement Manager at Apogee Interactive, her role includes creating and executing outbound communication plans for Apogee’s Envoy customers. Elizabeth specializes in digital communications strategies for utilities and is currently working with more than 20 utilities nationwide. She continues to help energy professionals meet and exceed their customer engagement goals with relevant, personalized, and proactive messaging regarding topics such as rate transformation, high bills, or utility program initiatives. Her proven campaign tactics include sophisticated digital applications that incorporate the utility customer’s bill analysis with or without AMI data. Once the customer’s data is analyzed the information is then selectively distributed to in the form of video, text, email, and where appropriate, utility social media.


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