2021 Trends in Customer Engagement

February 25, 2021 | 2:00 PM Eastern


Wow, have you read the forecasts from Black and Veatch, Parks Associates, Accenture and others about the energy future?  While they all point to an emphasis on carbon reduction and energy stewardship, they are also pretty vague about how this will translate down to consumer engagement.  After all, now that the election cycle has passed, we are going to find that most of the glowing promises have to content with harsh realities in today’s energy markets.

Please join us for an action packed dialogue about what matters right now and in the coming months and years to consumers and how you can continue to enrich your relationships as their trusted energy provider.  While the future may be cloudy on details about some things, the path forward is crystal clear about  what you must do right now to fully engage your customers and maintain your leadership position with them.

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