July 23, 2020 | 2:00 Eastern
Join Apogee for a one-hour webinar that will focus on engaging and bringing value to the income-qualified segment. Apogee’s Executive VP, Jim Malcom, and his guests, OPPD’s Sr. Product Specialist – Customer Advocacy Programs, Britton Gabel, and Wells Fargo’s Sr. Financial Advisor Bob Evely will review the impact of COVID-19 on the U.S. economy, utilities, and low-income consumers. The presentation will also reveal proven strategies utilities are currently taking to lessen these burdens.
Our agenda includes:
- OPPD’s Low Income Program and Results
- Reaching Low-Income Customers with Energy Assistance
- Economic Impacts on the Low-Income Segment
- Supplemental Funding for Income Qualified Customers
- Improving cost to serve, Reducing Bad Debt, and Decreasing Call Volume
- Engaging and Increasing Awareness of Programs